Privacy Policy
Your privacy matters to us. This Privacy Policy explains how Design On Trend collects, uses and protects information when you visit our website, contact us, book an experience, subscribe to communications, purchase or inquire about products or gift cards, or otherwise interact with our business.
Last Updated: September 2026
Information We Collect
We may collect information you voluntarily provide to us, including your name, email address, phone number, appointment and scheduling information, shopping or styling interests, event information, messages and inquiries, communication preferences, and other information you choose to provide.
We may also collect certain information automatically when you use our website, such as device and browser information, IP address, pages visited, referral information and website interaction data through cookies, analytics technologies and similar tools.
How We Use Your Information
We may use information to respond to inquiries; schedule and manage appointments; provide personalized shopping and styling experiences; communicate about products, services, private events and gift cards; provide customer service; operate and improve our website and services; maintain customer records; send requested marketing communications; and comply with applicable legal obligations.
Email Communications
If you voluntarily subscribe to Design On Trend marketing emails, we may send you communications about new arrivals, styling inspiration, private events, special offers and boutique updates.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
SMS and Text Messaging
If you provide your mobile number and consent to receive text messages, Design On Trend may send transactional or service-related messages concerning inquiries, appointments, scheduling, orders, gift card questions and customer service.
If you separately consent to marketing and promotional text messages, Design On Trend may also send communications regarding new arrivals, styling inspiration, private events, special offers and other promotional updates.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages and HELP for assistance. Consent to receive marketing text messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their marketing purposes.
How We Share Information
We may share information with service providers that help us operate our business, website, communications, appointment scheduling, customer relationship management, payment processing, analytics and related business functions.
We do not sell your personal information.
We do not share mobile opt-in information or SMS consent with third parties for their own marketing or promotional purposes.
Service Providers
Design On Trend may use third-party technology and service providers to operate portions of our website and customer experience, including website hosting, customer relationship management, scheduling, email and text communications, analytics and payment processing. These providers may process information on our behalf as necessary to provide their services.
Cookies and Analytics
Our website may use cookies and similar technologies to operate properly, understand website usage, improve customer experience and measure marketing effectiveness.
Where applicable, visitors may manage cookie preferences through their browser or available website privacy controls.
Data Security
We use reasonable administrative and technical measures intended to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations and resolve disputes.
Your Privacy Choices
Depending on where you live, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information and obtaining information about how it is used. To submit a privacy request, contact Design On Trend using the contact information below.
California Privacy
California residents may have additional privacy rights under applicable California law. Design On Trend will respond to applicable privacy requests as required by law.
Children's Privacy
Design On Trend's website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective or "Last Updated" date.